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Warranty & Return Policy

How do you choose your vendors or factories? Are they good enough?

Every factory is chose after our official factory audit and numerous evaluations of their products, quality inspection, and production capacity by our experiences Quality team. We make sure that the third party manufacturers produce the products with highest quality standard. Each quarter of the year and whenever need arise, we will review and evaluate the vendor suitability based on customer feedbacks, factory facility and performance. Factories that do not meet our high quality standard cannot be our approved vendors. We search for new factories that offer good quality products and services and added to our approved vendor list. We store quality date of all suppliers and will adjust our choices according to their performance.

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